FAQs

You can complete on order on this website or in store. Because each item is unique with very limited quantity, inventory is sold on a first-come (or first-pay) basis.
After purchase you have 5 business days to pick up your items. "Business days" refer to Monday-Friday.
Items will be available during store hours or by appointment. Five business days after the order was placed, we will try to reach out with a courtesy reminder. If the items are not claimed, the order will be forfeited and relisted. No exchanges, credits, or refunds.
We know things come up, but because of limited space and constant new inventory, we are not able to store items for longer than this timeframe.

All sales are final and not eligible for returns. Everything is sold as-is so please carefully review photos and dimensions before paying. Feel free to ask lots of questions or drop by to check it out.
We currently accept credit cards, Apple Pay, Shop Pay, Paypal, Venmo, and Zelle. Cash is also accepted if purchased in-person, but we do not carry change. Please remember, we charge sales tax, even for cash.

Furniture is shipped using our shipping partners — a group of drivers we work with often — or uShip. Price is dependent on size, mileage, and existing routes.
Home decor items are currently available for local pickup only. We do not ship smalls at this time.
We ship across North America: the continental US (excludes Hawaii and Alaska) and some of Canada. We do not ship internationally at this time.

Shipping is now calculated at checkout. If you would like a custom quote, you can fill out the Shipping Estimate form.
Because shipping is based on several factors it can range from same day to 6 weeks. If timing is a concern, please add that to your Order Notes. If, for some reason, items have not been picked up by the driver within two weeks, you can request a cancellation without penalty.

Selling: Instant payment, typically at a lower price than consignment. Best for quick sales. No risk.
Consignment: Higher potential payout. Paid after the item sells. Rehaus handles marketing and sales for you. Risk of not selling or being marked down.
Rehaus makes consigning furniture simple. Submit photos and details of your furniture through our website for evaluation. Drop your item off, or we can coordinate a pick up. Your item is then professionally photographed, listed for sale, and marketed to potential buyers. Once sold, you receive a percentage of the final sale price. Read more about our consignment policy.

We use a combination of market research, brand reputation, item condition, and demand to determine a competitive selling price. Our team of experts ensures that your furniture is priced fairly to attract buyers while maximizing your return.
We currently accept credit cards, Apple Pay, Shop Pay, Paypal, Venmo, and Zelle. Cash is also accepted if purchased in-person, but we do not carry change. Please remember, we charge sales tax, even for cash.